Privacy Policy

This Privacy Policy explains how Futureino("Futureino", "we", "us") collects, uses, and protects information when you visit our websites or contact us about our robotic vending machines.

Who we are

Futureino designs and manufactures robotic, AI, and specialty vending machines. Our factory is in Guangzhou, China, with sales and support operating from Dubai, UAE. You can reach us at sales@futureino.ai.

Information we collect

• Information you give us: when you submit a quote request or contact form, your name, email address, phone number, country, and any details you choose to share about your intended use or location.
• Advertising & usage data: when you arrive from an online ad we may record a click identifier (such as Google's gclid) and basic campaign parameters so we can understand which campaigns generate genuine interest. We may also collect standard analytics such as pages viewed and approximate location.

How we use your information

• To respond to your enquiry and provide pricing, specifications, and support.
• To follow up with you about Futureino machines you have expressed interest in.
• To measure and improve the performance of our advertising and website.
• To comply with our legal obligations.

Sharing

We do not sell your personal information. We share it only with service providers that help us run our business (for example email, CRM, and advertising platforms such as Google), and where required by law.

Text messages (SMS)

If you tick the SMS consent box on one of our forms and give us your mobile number, we may send you text messages about your inquiry — quotes, answers to your questions, and order or delivery updates. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP. Consent to receive text messages is not a condition of any purchase.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. All the categories of sharing described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except the service providers that help us deliver text messages (such as our messaging platform and phone carriers), and only for that purpose.

Your choices

You may ask us to access, correct, or delete your information, or to stop contacting you, at any time by emailing sales@futureino.ai.

Changes

We may update this policy from time to time. The date at the top reflects the latest revision.